At our physiotherapy practise, we are commited to protecting the privacy and confidentiality of our patient's personal information. The purpose of our privacy policy is to inform our patients about the types of information we collect, how we use and safeguard that information and the rights and choices they have regarding their data. Our responsibility is to ensure that all patient information is handled responsively, in compliance with applicable privacy laws and regulations. By maintaining a transparent and secure approach to privacy, we aim to build trust with our patients and provide them with the best possible care.
- Cliniko is the database used to secure patient information within this clinic and is compliant with EU and UK GDPR
- Any hard copies of patient information will be stored in a coded safe
- Types of personal data can include, contact information, medical history and the methods used to collect it
- Information will be used for assessment, treatment purposes, scheduling and communication with patients.
- Data will not be shared outside this clinic unless requested by the patient
- Healthcare records will be kept for 8 years after your last treatment
- Patients have rights' regarding their data, including right to access, correct, and delete their personal information
- Parental consent must be obtained for those under 18 years of age
- Updates to privacy and policy will be communicated to patients via email